Where we set the Industry Standards.
At World Customer Experience Forum, we set the industry standards, discuss the best practices, set the vision for the future, revolutionising the Industry forever.
Toolsets vary in sophistication, but with an ever increasing trend towards the use of artificial intelligence technologies that can understand natural language and unstructured data sets, interact with human beings, and adapt to new types of problems we are moving towards a new customer experience revolution.
With innovations in Conversational AI and revolutionary chatbots in the industry the customer experience standards have reached a new benchmark.
At the World Customer Experience Forum, we aim to discuss these technologies, bring together the industry leaders and display only the key revolutionary technologies. The platform enables a seamless discussion over the future of customer experience and networking among true industry heavy-weights.
ChatBots
Customer Experience
Conversational AI
Get Immersed in what's happening.
CX Design
Virtual Contact Center Automation
Conversation Design
CX Automation
Cost Saving
Language Processing
Predictive Analytics
Generative AI
Customer Support
Conversational AI
Conversational Banking
Conversational IVR
Chatbot
Virtual AI Agent
Speech to Text
Our Events
Join the Experts: World Customer Experience Forum drives the awareness, adoption, interoperability, and development of Chatbots, Conversational AI, Chatbots and related technologies. Through a collaborative partnership with industry, academia, and government expertise, the Forum is dedicated to the overall development of these technologies. We accelerate the market by propelling innovation and guiding outcomes for technology end-users.
Industries Attending
Banking
E-Commerce
Insurance
Logistics & Supply Chain
IT Services
Digital FI
Our Mission
World Customer Experience Forum® is The Authority in Conversational AI, Modern AI, Customer Experience and Chatbots. It coalesces industry, government and academia to drive consistency in vocabulary, architecture, security and interoperability of technologies.
World Customer Experience Forum is open to the businesses, organisations or entities with an emphasis in Chatbots, Conversational AI, Customer Experience, Virtual Contact Centres and related solutions. Our global membership is committed to streamlining, standardising and optimising the technologies for the end users.
Where Great Minds Reunite
Keynotes. Exhibitions. Networking. C-Suite programs.
80
INDUSTRY LEADING KEYNOTE SPEAKERS
48
TOP TECH
EXHIBITORS
AND PRESENTERS
600
2
OVER
KEY DECISION-MAKERS
PARTICIPATING
DAYS OF EXCLUSIVE CONTENT AND DISCUSSION
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